What Data We Collect and Why
When you open an account with us, we collect the information needed to verify your identity, process your deposits and withdrawals, and keep your account secure. This includes your name, contact details, and the payment method you use — whether that is DANA, OVO, or GoPay.
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Transaction records are retained to meet our obligations under applicable law and to resolve any disputes about your account balance or payout history. We also collect device and session data — your IP address, browser type, and session timestamps — to detect unusual login activity and
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protect your account from unauthorised access. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited to what those processors need to complete your transaction. Availability of our services depends on local law and
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is accessible only where local regulations permit. If you have questions about what data we hold on your account, the contact paths in the section below are the right place to start.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.